Tailor-made solutions for your CATI telephone surveys
For over 15 years, Phone Marketing has been supporting research institutes, polling agencies, organizations, and companies in conducting accurate, reliable, and multilingual telephone surveys.
Robust Infrastructure
Thanks to our infrastructure of 120 workstations across three sites in Tunisia, we are equipped to handle large-scale operations efficiently and reliably.
Expert Interviewers
Our team of skilled interviewers—native speakers or at C2/C1 level—ensures high-quality service tailored to your goals, deadlines, and target audiences.
We connect questions to answers – worldwide.
Our trained and experienced teams support your research projects with precision and efficiency, turning every call into valuable data.
Our Areas of Expertise
Customer Satisfaction Studies
Measure your customers or users satisfaction to improve your products, services, or brand image. Post-interaction surveys, regular tracking, or one-off evaluations.
Brand Awareness & Image Studies
Assess your brand recognition, public perception, and market positioning among your target audience
Opinion Polls
Surveys in political, social, economic, or other areas. We have strong experience in sensitive and methodically demanding markets.
Sector-Specific Research
We work across many sectors: Healthcare, Automotive, Energy, Media (Radio, TV), Education, Consumer Behavior, etc. We tailor questionnaires and targets based on each sector and client’s objectives.
Target Audiences
- B2B: Decision-makers, professionals, executives, business leaders
- B2C: Individuals, end clients, public or private service users
Language and Market Coverage
- Languages: French, German, English, Italian, Arabic
- Markets served:
- Western and Central Europe: Germany, Switzerland, Austria, Belgium, France, Italy, Luxembourg, UK, Ireland, Iceland, Malta, Scotland
- USA, Canada, New Zealand
- China , Singapore, Malaysia, India
Gulf countries: KSA, UAE, Qatar, Kuwait, Bahrain
Africa: Tunisian Algeria, Marocco, Egypt, South Africa
Our Commitments
- High-quality data
- Rigorous interviewer recruitment
- Quotas and deadlines strictly respected
- Continuous supervision and quality control
- Confidentiality and data security